When: Mon 20 Feb, 16.00 - 17.00
Registration: Click here to register
Our next session with our Customer Success expert, Dan Steinman, will be on surveying in a customer success function. During the session, Dan will focus on the following topics:
- Should we even do surveys?
- What is the purpose?
- Who should we survey and how often?
- Types of surveys
+ Relational (NPS)
- Making surveys part of your company's rhythm