When: Wed 26 Apr, 16.00 - 17.00
For B2B SaaS companies, customer onboarding is a distinct and structured process that users go through as they start using a product or service to get them acquainted and comfortable with its functionality.Notion's Customer Success expert, Dan Steinman, will take us through some customer success onboarding best practices including:
- Maintaining momentum
- Utilising automation
- Knowing your audience
- Demonstrating value early... and lots more!